Please note that offer a Samsung Warranty on all Samsung phones and tablets. 

This is a manufacturer's warranty and is valid for three ( 3) months after the date of purchase of the item. 

It only covers manufacturer defects. It does not cover any drops, cracks, or water damage caused by the user. 

Note that for any defective claims, only our authorised partners will be able to investigate the device further, and provide feedback. The customer to accept and abide by the official feedback provided by our authorised service partners. 

Due to the nature of electronics unfortunately we are unable to provide a refund for any products or accessories once they have been used. We will also be unable to provide. return service for any items which have been purchased. 


For all other products please note that will honour any defective products, and will either replace them , or provide a store credit for the value of the original purchase of the goods. 

Please note that all goods will need to be returned in the original packaging , with the associated receipt, and that there will be a 20 % restocking fee , based on the original cost of the item. The customer will also need to pay a courier fee of $ 7.50 for the pickup of any item to be returned.